Covid-19 Updates
FAQ to COVID-19
Here are the answers to the questions asked frequently. If none of them answers your question, please feel free to contact our customer service. Tojonesq will stay by your side and believe we will overcome the current difficulties.
- Can I place an order on Tojonesq?
Yes, you can! We are operating business as usual. Please feel free to place orders at any time.
- Can I get my package delivered on time?
Depending on country to country Covid-19 protocols, your shipment might experience slight delay during inspection into your country. However our processing time remains the same since every care as been observed to ensure delays are as kept to minimal as possible.
- Disinfection
All of our partner warehouses are rigorously disinfected as per covid-19 protocols to ensure products are as safe as possible.
Should you have more questions or concerns, please don't hesitate to contact us via Live Chat or our Help Centre. We will do our best to respond ASAP.